How To Track All Your Website Traffic For Free.
Do you know:
* Exactly how many people are visiting your website?
* How long they're staying on your site before they move on?
* Exactly where those visitors are coming from, each day?
* How much of your website traffic is repeat visitors?
* The exact paths people take as they click their way through your website?
Here's what I'm getting at:
If
you don't know your visitors, it makes it *very* difficult for you to
improve the performance of your website and turn more visitors into
customers - AND - get more quality traffic. For the simple reason that
you're effectively working blind.
Without knowing how people
visit your site and what they do on your site, any attempts at growing
your traffic and improving the profitability of your website is working
with one armed tied behind your back, at least.
And unfortunately - the web stats that come with your web-hosting are generally not enough these days.
Depending
on your web host, chances are you've either got Webalizer, Analog
Stats, or AWStats installed on your server. Here's how that software
works:
It takes the "raw" (unreadable to the human eye)
information your web server stores of everyone that visits and presents
this in an easy to understand way.
Unfortunately, due to a number of technical reasons, this information is often presented in quite an inaccurate way.
And
in my personal experience, these software packages don't present this
information in a particularly helpful way either for someone trying to
improve the conversion ratios and profitability of their website.
What
I personally do, and what I would suggest you do is use a "Tracking
Solution" that accurately tracks and reports all your visitors in an
easy to read and understand way. These solutions come in two forms:
Software & Services
Both these options have their pros and
cons, but what they both do very well is present exactly what's
happening on your website right up to the minute, and in a way that's
very helpful to you for making good (and profitable) decisions for your
business.
To start with here's a software solution you can install and use for free on your website:
Now
before you go and install it, you should of course be familiar with
installing software on your server. If you're not comfortable
installing software on your website, a tracking service (which I'll come
to in a moment) would probably be best for you.
And it's also
important to note that installing software on your website can often put
more strain on the server. This is particularly true if you're on
shared hosting.
I've personally used the following free tracking
software and it works well. See what you think. Go to
http://www.curve2.com and look for "TrackPro". As I write this, version
2 is in Beta and is downloadable from the site at the following
address: http://www.curve2.com/trackpro.php
You'll also find many further free tracking software solutions at http://www.hotscripts.com.
But
personally speaking, what I've found works very well and avoids putting
any increased strain on my existing websites is using a third party
tracking service.
The only things really to worry about when using a third party service are:
*
How long will this service be around? (If they stop their service
after a year, you wouldn't be able to access your past data and will
have to change all your tracking codes on your pages too.)
* What is
their privacy policy regarding my web stats? (Are they honest and
trustworthy in other words. You don't want the service owners studying
and then duplicating your successful business plan.)
Over the
past month I've been using ecommStats (http://www.ecommstats.com). Now,
this service isn't free, but at this time they give you 50,000 free
page views per domain, and depending how busy your site is those page
views can last you a very long time.
The service works great and
is very easy to add to your pages -- simply add three lines of code at
the bottom of each of your pages (you can easily do this with Server
Side Includes if you're comfortable with that) and all your visitors get
tracked accurately and in great detail.
Alternatively - an
entirely free (at this time) and very established service is StatCounter
(http://statcounter.com). It even has a rave review from Tucows.com
(one of the largest download sites on the internet) which speaks for
itself and adds a lot of credibility to the service.
And just in
case you're wondering how a free service like StatCounter makes money,
well - since it's such a popular service with many webmasters logging in
every day (and many I'm sure even more than once a day just like me)
that it's made it very easy for them to sell a lot of advertising on
their site. They also offer an upgrade to their advanced paid service.
But
thinking beyond free services, as your business grows you may choose to
upgrade to high end paid services that provide even more in depth
information about your visitors...
Services like Urchin
(Urchin.com - owned by Google) or Deep Metrix (DeepMetix.com). However,
to help you grow your business to that point you need to keep a close
eye on what your visitors are doing and where they're coming from, and
free tracking software and services is a great way for you to start to
do this.
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